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Installing Client Track on Terminal Services
Client Track generally runs without any issues in Terminal Services but it does need
to be installed properly with the correct install permissions. We describe below the
best way to install Client Track in terminal services.
Client Track uses a component call MDAC (Microsoft Data Access Components) and to install
software properly on a Terminal Server computer, Terminal Server must be set in Install Mode.
One way to do this is to use the Add/Remove Programs application from Control Panel to install
the software.
The issue is when you install MDAC in this manner, the setup program reports that Add/Remove
Programs must be terminated before installation can continue because files needed by MDAC
could be locked by Add/Remove Programs and setup would require a restart to copy these files.
However, if you terminate Add/Remove Programs, there is a risk of losing data because
Terminal Server will no longer be in Install Mode.
To install Client Track on Terminal Services properly, follow these steps:
Step 1
Set Terminal Server in Install Mode by entering the following command at a command prompt:
change user /install.
Step 2
Launch the Client Track setup program.
Step 3
After the installation succeeds, you can execute the following command to return Terminal
Server to the default setting: change user /execute.
Note: For more information on Terminal Services, click here.
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